Welcome to MXVII Candle Co. MXVII Candle Co provides services subject to notices and terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.
ONLINE STORE TERMS
By agreeing to the terms of service, you represent that you are at least 18 years old and have provided your consent to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of this service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms and Conditions will result in immediate termination of your services.
We reserve the right to refuse services to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve a) transmission over various networks, and b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the products, use of the products, or access to the products or any contact on the website through which the service is provided, without express written permission from us.
The headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Last updated: March 10, 2021
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MXVII Candle Co., Sycamore, IL.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Illinois, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to MXVII Candle Co., accessible from "http://www.mxviicandleco.com"
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
COLLECTING AND USING YOUR PERSONAL DATA
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
TRACKING TECHOLOGY AND COOKIES
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
RETENTION OF YOUR PERSONAL DATA
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
DISCLOSURE OF YOUR PERSONAL DATA
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
OTHER LEGAL REQUIREMENTS
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
CHANGES TO THIS PRIVAC POLICY
By email: email@example.com
Orders will only be filled once payment is made in full. Taxes and shipping are not included in the base price of the products.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you via email/billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration dates, so that we can complete your transactions and contact you as needed.
MXVII Candle Co. is not responsible for any liability, loss, personal injury, damage, or expense that the customer may suffer after this transaction or product usage.
MXVII Candle Co. attempts to be as accurate as possible. However, we do not warrant that product descriptions and website content are accurate, free of errors, complete, or current. Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the product or website, including without limitation, pricing information, except as required by law. If any product ordered from MXVII Candle Co. does not match the descriptions on this website, please contact firstname.lastname@example.org within 48 hours of receipt to resolve the issue.
Any dispute relating to any activity on MXVII Candle Co's website or the purchase of any MXVII Candle Co products shall be submitted to confidential arbitration in Maple Park, IL, USA, unless you have in some way threatened or violated MXVII Candle Co's intellectual property rights, whereby MXVII Candle Co may seek an injunctive.
The technology underlying, and the entire content included in, MXVII Candle Co's website including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of MXVII Candle Co and is protected by copyright and intellectual property or proprietary rights. All MXVII Candle Co products are protected by copywright and intellectual property or proprietary rights. You may not use MXVII Candle Co pictures, website content, or products themselves for any other purpose. You may not copy, steal, or modify any MXVII Candle Co. website content or product details including, but not limited to, business name, slogan, label design and wording, and packaging. You may not resell MXVII Candle Co products. All rights reserved.
By sharing, submitting, and uploading any of your data (including but not limited to photographs, images, video, music, art, text, or comments) to MXVII Candle Co's website, social media channels (including but not limited to Facebook and Instagram) and pages dedicated to MXVII Candle Co, you grant MXVII Candle Co. a worldwide, non-exclusive, royalty free, sub-licensable and transferable license to use, reproduce, prepare derivative works of, display and perform your user data in any legal manner for the benefit of MXVII Candle Co. You acknowledge and agree that you are solely responsible for all the user data that you make available through such means. Accordingly, you represent and warrant that 1) you have all rights, licenses, consents, and releases necessary to grant MXVII Candle Co. the required rights to disseminate any user data, and 2) neither your data nor your posting, uploading, publication, submission or transmittal of this data or MXVII Candle Co's use of your uploaded data on, through or by the means of MXVII Candle Co will infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy or result in the violation of any applicable law or regulation.
If you submit a testimonial, you thereby grant MXVII Candle Co full rights to use that testimonial, including your first name, on MXVII Candle Co's website, social media channels (including but not limited to Facebook and Instagram), and any pages dedicated to MXVII Candle Co. for an unlimited period of time without any payment or obligation to the customer who provided the testimonial.
SHIPPING & PROCESSING
Orders will be shipped within 2-3 weeks of ordering, depending on demand, holidays, etc. The candles are made to order, so each candle must be poured and have time to cure fully before mailing to ensure a strong scent.
RETURNS & EXCHANGES
Returns and exchanges are not offered due to the handmade nature of the candles. However, if you have any concerns with your candle, please email email@example.com to resolve the issue. If your candle arrives damaged, please email firstname.lastname@example.org with pictures of the damage within 48 hours of receipt and a replacement will be mailed at no cost. The replacement will be for the exact same item that was damaged- no substitutions.